Learn about the exceptional benefits of Parature's on demand support solutions with our 4 part case study series.

We've put together in-depth stories from a cross section of our clients, so you can get a peek behind the scenes of a Parature solution. Click on any of the links below to see how Parature's clients are implementing Parature solutions to better serve their clientele.

Case Studies Part 1 of 4

Using Strategic Surveys to Accelerate the Customer Feedback Process

Find out how The Weather Channel’s use of the Parature eSurvey module has had remarkable positive impact on the quality and volume of feedback they receive, presently averaging 10,000 responses a day, as well as on how the information is managed and used.

Providing Personalized Support for Multiple User Groups
Learn how Micronas empowered their end users and amplified self-service support.

Using Parature as a Comprehensive Contact Management Solution
Read how Forward Together was able to organize, track and analyze all contact communications across their organization with a Parature solution.